Tech & Digitalfull-timeBrighterMonday

Customer Success & Support Officer

KSh 75,000 - 90,000
Nairobi
2026-03-24

Description

Customer-obsessed professional to own the full customer lifecycle from onboarding to retention. Primary contact for customers and channel partners, maximising value from telecom and ICT solutions while collaborating cross-functionally to deliver exceptional service and growth.

Job Details

Company
ORCHID HR
Contact
Easy apply via BrighterMonday: https://www.brightermonday.co.ke/listings/customer-success-support-officer-d7xz90
Skills Required
Customer lifecycle management Onboarding Retention Telecom solutions ICT solutions Cross-functional collaboration
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